Structural Efficiency in Operations & Technology

Review and assess the operational structure to determine its efficiency quotient in supporting the bank. In a critical business climate such as today, the need to streamline operational machinery into a well oiled, sharply controlled, lean organisation that delivers high productivity without waste is a strategic compulsion. Ensuring that it is geared to deliver the highest levels of service is another critical component of the organisational design.

External business environment changes are beyond an organisation’s control. But the need to match internal changes with the new dynamic is obligatory. Change – organisational, procedural, or cultural – must be managed and not left uncontrolled.